Measuring Our People: A Metrics-Based Approach to Talent Management
Across the sectors—philanthropy, nonprofit, and for-profit—we’ve experienced a shift in how “people management” is defined. My profession, which was once described as “personnel,” changed into “human...
View ArticleSearching for Certitude in the Nuance of Numbers
An alternate, condensed version of this post can be found on the Markets for Good blog. We all know it. The look of sheer delight that crosses a child’s face the first time he or she toy-hammers that...
View ArticleFrom Vision To Reality
Around this time in December 2002 – 10 years ago! – The Rhode Island Foundation sent CEP one of the best emails we’ve ever received. To paraphrase: “We’re intrigued by the value of grantee feedback...
View ArticleFueling Change Through Feedback
All the survey feedback in the world doesn’t matter even a tiny bit unless it’s acted on. So the test of the Grantee Perception Report (GPR) isn’t whether a foundation receives interesting grantee...
View ArticleForging Ahead: A Refresh for the GPR in 2013
In my last post, I talked about the constructive feedback regarding the quality and utility of the Grantee Perception Report (GPR) that we heard through our 2012 third-party surveys of GPR users. One...
View ArticleWhat do you want to be when you grow up? Satisfied with your job!
It’s Monday morning. Your alarm just went off, signaling the start of another work week. How do you feel as you get out of bed? Are you dreading having to interact with your supervisor? Or do you feel...
View ArticleTransforming School Culture Through Student Feedback: One School’s Experience
How do you change the culture of a school? If you have five minutes today, I hope you’ll watch Principal Brennon Sapp of Scott High School in Taylor Mill, Kentucky talking about how hard it was to...
View ArticleOpportunity in Communities: Developing the Whole Picture
Three years ago, Opportunity Nation brought together a coalition of over 250 nonprofits, businesses, educational institutions, faith-based groups, community organizations, and individuals with a...
View ArticleChasing Staff Satisfaction
After reading our latest research report, Employee Empowerment: The Key to Foundation Staff Satisfaction, and discussing CEP’s own Staff Perception Report results from 2012, I found myself asking the...
View ArticleIf a Former President Can’t Give Funder Feedback, Then Who Can?
For all the talk of new technologies that might allow grant recipients to provide candid feedback to funders, the funder-grantee power imbalance remains very real. I was reminded of this, vividly, when...
View ArticleWorking Well with Grantees: A Guide for Foundation Program Staff
Foundations and grantees are often working on the toughest, most heart-wrenching social problems. The stress and strain of that effort makes working productively together especially challenging. This...
View ArticleWe Listen, Too: Collecting Feedback from our Donor Perception Report Subscribers
At CEP, we watch the development and progress of new assessment tools very closely, using the same kind of data-driven feedback that we provide to our foundation clients. The first few years of a new...
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